Professional customer management CRM integrated call center. Connect multiple numbers, free internal calls, unlimited extensions, simple installation.
Comprehensive and flexible communication system
Optimize customer care processes and create an excellent customer experience
CRM feature
Allows agents to quickly see the name, email, label, notes, and previous conversations when a customer calls.
Integrate multiple numbers
1900, 1800, fixed numbers 024xx, 028xx..., and unlimited extensions make it easy to manage work by person in charge, product line,...
Multi-device connection
Includes VoIP phones, computers, and smartphones to help customer care anytime, anywhere, 24/7.
Unlimited extensions
Easily expand the number of extensions without charging for integrated numbers and extensions.
Conversation recording
Statistics of call history, easy to control and evaluate the call quality of consultants.
With flexibility, cost-effectiveness, and good customer interaction, Subiz call center is the perfect solution to help businesses boost conversion efficiency.
Call distribution
Distribute calls to the right consultant in charge, no need to wait long.
Free internal calls
Personnel within the business can communicate between facilities and departments through the Subiz virtual call center without being charged.
Calling campaign
A feature developed to implement personalized marketing campaigns for each customer segment.
Waiting greeting/IVR
Create audio files for waiting greetings based on the entered text, with options for male/female voice, tone...
Statistics and reports
Number of outgoing calls, incoming calls, missed calls, ratio of call types, statistics by call classification tags, ...
Missed calls and poor sound quality lead to a decline in service and loss of potential customers! We bring you a smart, all-in-one call center solution with many advantages.
Smart security
High-security system, meeting international standards, with an experienced technical team.
Cost saving
Easily expand with more extensions and numbers, free internal calls.
Service quality
Automatically create customer profiles, making it easy for consultants to personalize and provide suitable advice.
Anytime, anywhere
With the Subiz Mobile App, you can interact with customers anytime, anywhere.
How long does it take to set up the call center?
How to expand the call center when there are more personnel and branches?
Do I receive calls when I'm offline?
How do I take care of customers when I'm not in the office?