When a customer visits the website, a chat window appears in the corner of the screen, allowing users to contact a consultant immediately with direct messages.
14-day free trial
Customize the chat window interface to match your website and target customer group
Design an impressive chat button combined with a greeting to attract customers' attention, helping them remember the location of the chat when they need support.
Design the chat window according to the brand's main color, helping to increase brand recognition in the minds of customers.
Display the logo and interaction channels, or display a list of agents on the main screen of the chat window to create credibility and professionalism for the business.
Request customers to leave their email, phone number, full name, etc. before starting a chat or outside of business hours. Helps to collect information and convert customers.
Automatically request a review upon completion of a conversation to measure customer satisfaction with products and services to improve the quality of customer service.
Set the display time of the chat window as soon as the customer enters the website, or after the customer has been on the website for a certain period of time: 10 seconds, 1 minute…
Customize the chat window interface to match your website and target customer group
Chat button with greeting
Design an impressive chat button combined with a greeting to attract customers' attention, helping them remember the location of the chat when they need support.
Color/text color
Design the chat window according to the brand's main color, helping to increase brand recognition in the minds of customers.
Window title
Display the logo and interaction channels, or display a list of agents on the main screen of the chat window to create credibility and professionalism for the business.
Information form
Request customers to leave their email, phone number, full name, etc. before starting a chat or outside of business hours. Helps to collect information and convert customers.
Send a review request
Automatically request a review upon completion of a conversation to measure customer satisfaction with products and services to improve the quality of customer service.
Chat window display time
Set the display time of the chat window as soon as the customer enters the website, or after the customer has been on the website for a certain period of time: 10 seconds, 1 minute…
Highlights of Subiz Live Chat
Create a convenient interactive experience, immediately answer customer questions, increasing satisfaction and the likelihood of purchase.
Design different chat windows on multiple websites
With one Subiz account, you can manage many different websites. Of course, you can design different chat windows for different websites.
Automatically switch language according to the website
For businesses operating in both Vietnamese and foreign markets, the website can choose many different languages, and the Subiz chat window will also automatically switch the language according to the website.
Bot automatically greets and replies according to the script
With this design, when a customer visits your website, the bot will automatically open the chat window, greet the customer, send a message to the customer, and reply to the customer according to the installed script.
Manage/report the number of conversations
Subiz statistics the number of conversations by channel, agent, conversation type, and time. This is the database for you to implement marketing plans, online business, and evaluate the effectiveness of each advertising, sales campaign,...
Can I place the Subiz window on multiple websites with one account?
How to put the logo on the chat window?
How to attach Facebook and Zalo buttons on the chat window?
Change the customer greeting on the chat window?
