Proactive approach, 2-way interaction

Send information to Zalo users without them having to follow the Zalo OA beforehand.

Manage Zalo account

Allows multiple employees to collaborate on one Zalo account simultaneously, and quickly transfer when an employee is off or changes shifts.

Build and manage centralized customer data

Gather customers from multiple personal Zalo accounts in one place, helping businesses easily track, classify, and optimize care efficiency.

Implement customer care standards via personal Zalo

Ensures all customers are responded to within the specified time, helping businesses maintain consistent speed and quality of care.

Manage Zalo group

Create Zalo groups, synchronize group messages, and quickly add friends with group members for more effective care.

Work more efficiently with Subiz message utilities

Automate care with response bots, message templates, and distribution rules, creating a consistent response process and improving performance for each employee.

Employee performance report

Measure the performance of each employee: number of conversations, response speed, and completion rate, helping managers easily evaluate and optimize the team.

Proactive approach, 2-way interaction

Send information to Zalo users without them having to follow the Zalo OA beforehand.

Chat with customers

Zalo ZNS can interact 2-way between businesses and customers through Zalo OA.

Send ZNS messages to customer files

Businesses can send bulk messages to all customers on the Zalo social media platform, saving time and increasing work efficiency.

Manage multiple OA accounts

Can manage an unlimited number of Zalo OA accounts, helping businesses easily control customer lists in one place.

Frequently Asked Questions

How does Subiz charge for personal Zalo integration?

1,500,000 VND/year for 5 Zalo accounts. If you use Subiz's Advanced package, you get 3 free Zalo account connections.

How many personal Zalo accounts can I connect to Subiz?

Unlimited. Cost: 1,500,000 VND/year for 5 additional Zalo accounts.

Does Subiz limit the number of employees who can simultaneously reply on a Zalo account?

No. Multiple employees can log in and handle conversations simultaneously on the same Zalo number.

If an employee leaves, can I transfer that Zalo account to another person?

Yes. Just by operating in the Subiz dashboard, you can immediately transfer responsibility without having to pass the phone back and forth.

Are Zalo messages fully synchronized to Subiz?

Subiz only supports message synchronization from the time Zalo is connected to Subiz.

Does Subiz limit the number of stored messages?

Unlimited.

Does Subiz support receiving Zalo calls?

No. When a customer calls, the business needs to use the Zalo application to receive the call directly.

Unlock messaging on personal Zalo

Proactive approach, 2-way interaction

Manage Zalo account

Build and manage centralized customer data

Implement customer care standards via personal Zalo

Manage Zalo group

Work more efficiently with Subiz message utilities

Employee performance report

Proactive approach, 2-way interaction

Frequently Asked Questions

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